Frequently Asked Questions

How much do I get paid?

Next-Door Rental charges a fee only for the rental transaction. We charge 12% commission for advertising, scheduling, monitoring, and platform maintenance. 

How much should I charge?

You can list your price at any price you like! Listing prices on Next Door Rental are negotiable and are used for benchmark negotiations. Your prices, your rules.

How does pickup and delivery work?

A product can have delivery option as specified by the Lender. The Lender may offer to drop off the product right to your door! Otherwise, you will be sent the Lenders address when the Lender agrees to the terms.

Do I need to include sales tax?

The amount you list your product for should include sales tax. At Next-Door Rental, there are no hidden fees, including sales tax. 

Will I need to pay income tax?

In short, it depends on your annual income.  NDR will email you a copy of your transactions annually to make this easy to keep track of.

Can I add my weekly schedule?

Yes, please indicate your available hours for pickup or return and the days that your are not available. Renters can book your items through these time periods, but must always plan to meet you on your availability schedule.

How are invoices handled?

NDR emails invoices for services rendered to registered businesses on a monthly basis, at the end of the month.

Does Next-Door Rental store my financial information?

NDR uses the secure payment gateway Stripe and does NOT store your financial information.

The lender has a security deposit on their product, am I charged?

The security deposit is charged and reserved by NDR until the Lender fills out an incident report detailing the product damage. Next-Door Rental will mediate all claims with no biases. If there is no incident report, the security deposit is returned to the Renter.

How long does it take for me to get paid?

The first time you sign up for your Stripe account it will take 7 days for you to receive funds into your bank account. After that, payment is received at product pick up.

How do I track my payout?

When you added a bank account, you created a Stripe Express account. Login to your Stripe Express account to track your payout.